Perfect for more complex and bespoke incident reporting Altius’s new Health & Safety tool rivals existing ‘out of the box’ systems. Used by leading retailer Debenhams the tool is fully configurable offering a truly flexible approach to reporting and tracking incidents.
With 1025 UK and 454 international stores over 50 territories, M&S is one of the UK’s leading retailers...
Their commitment to “making every moment special” for customers means they are always keen to implement the latest sourcing and compliance technologies to ensure consistent high-quality service.
The retail landscape has changed dramatically over the last decade with technology and software playing an even greater role in our industry.
Not only are consumers taking advantage of this development through online stores, in-store kiosks and transactional iPads, procurement and supply chain professionals are using technology to improve their internal processes too.
‘Generous brands’ in the current retail climate have pioneered the information that consumers want to know about the businesses they’re buying from. Innocent Drinks, for example, have shown to be a ‘generous brand’ associated with good health, charitable causes, and tongue-in-cheek marketing campaigns that resonate with their consumers.
Christian Davies, Executive Creative Director at FITCH Design explains that it’s not just the ‘façade’ that consumers are interested in, but the actual supply chain decisions too.
As online retail spend continues to increase, high street retailers are under pressure to create physical spaces that are there to entertain, as well as sell. Traditional retail footprints are being challenged by pop-up stores that, according to Fung Global Retail & Technology, give brands “complete creative control of the brand experience and how their messaging is communicated to consumers”.
The retail supply chain is evolving rapidly. The internet has arguably been the biggest change in the industry with over £133 billion now spent online – a 16% increase on the previous year.
This remarkable level of spend has meant the supply chain of traditional retail companies has had to fundamentally change in order to meet the demands and behaviours of consumers.
In response, the industry embraced an ‘omnichannel’ strategy – an approach to align and integrate all sales channels within the same transactional and logistical infrastructure. But what else should retail FMs prepare for in their retail supply chain?
Confidence in supply chain competencies in the future is set to drop to an all-time low, according to Deloitte’s latest report, Supply Chain Talent of the Future.
While 87% of supply chain leaders are confident that their organisation has the competencies required to meet demands of the job, this figure dropped to 77% when leaders were asked about their confidence in five years’ time.
Altius, the UK’s leading retail supply chain compliance specialist, have unveiled their latest report, Retail 2020: A future insight of trends that will affect facility and property management.