With a c£50 million annual spend on refurbishing and maintaining its estate of UK pubs, Punch Taverns selected the online Altius Vendor Assessment system to help improve supply chain management and ensure compliance.
Punch are one of the UK's leading companies for individuals looking for pubs available for Tenancy. Punch was founded in 1997, and has grown its portfolio of around 3,300 pubs nationwide.
Stephen Allen, Head of Investments for the firm, said: "In 2009 we decided to make a fresh start on supplier assessment and move to a single online accreditation system that could give us complete visibility of our supply chain. We were seeking robust real-time checks on quality, health and safety and financial health of our suppliers.
Dynamic system operating in real time
"We selected Altius because it is a dynamic system that operates in real time, providing rigorous CDM and health and safety assessment with all the evidence and certification available to view online. It also provides up-to-the-minute information on measures such as our suppliers' insurance cover and credit ratings, with instant alerts if there are significant changes in their financial status. In addition, the system has the agility to develop with our changing requirements, such as a planned move to evaluate how well each contractor satisfies our customers."
Punch is able to select from the national network of accredited Altius contractors to identify new suppliers to fill any gaps in its supply chain. This also provides Punch's accredited contractors (Altius Assured Vendors) with an opportunity to win new business with other Altius client companies, such as Trust Inns, Airbus, Morrison's, Selfridges, SGP Property and Facilities Management, Wolseley, Arcadia Group and Superdrug.
Feedback is "very good"
"The feedback from our suppliers is very good and consequently our supply chain is exceptionally stable," added Stephen Allen. "They find the Altius system very transparent and they receive automatic reminders if any policies or standards require refreshing or renewing, which keeps them compliant and organised. The accreditation questions are geared towards the jobs they will undertake for Punch, so everything is relevant and after the initial assessment, it's just a case of updating their policies and documentation.
"The process of first accrediting our suppliers was incredibly quick and efficient - taking days for each supplier rather than weeks as had been the case with previous assessors. The Altius system is an enabler rather than a hurdle and it's like an invisible hand that's fully integrated into our business. It provides us with the confidence that we are following due diligence and can maintain our exemplary health and safety record without risk.
"We welcome the development of Altius's new CDMComply system, which will help our main contractors keep tabs on their sub contractors by ensuring that they comply with the competence requirements laid down in the CDM Regulations."
Free guide to managing contractors
To help businesses better manage contractors, Altius has created the free guide, Improving Contractor Performance with Compliance: A Guide for Facilities Managers. The guide can help you find a better approach to managing your supplier lists, give tips on objective decision making, and help you find the right supply chain management tools for monitoring contractor compliance. Download your free guide by clicking here.
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