Altius is proud to announce that it has now achieved certification against the ISO9001 Quality standard. Our audit was carried out by BSI on 7th and 8th January 2009 and was against the new ISO9001:2008 standard, which only came into operation at the start of 2009.
There are as many views on the value and worth of ISO 9001 certification as there are quality consultants and certification bodies! When it came to choosing an auditor Altius decided on BSI, a UKAS accredited certification body.
Our quality management system (QMS) is managed internally by Amanda Chamen, HSQE Manager, but because Altius is not just a Health and Safety assessment agency, we are fortunate to have a number of people in the business with a solid grounding in quality systems, auditing and certification. Maybe it’s for this reason that Altius take their QMS very seriously and use it as an integral part of managing the business efficiently and effectively on a day-to-day basis.
The QMS is embedded into our everyday way of working not just referred to occasionally as many can be!
This leads to the continual improvement of our systems and ensures high standards of quality to our customers and clients.
We actively encourage any feedback (good or bad) and aim to use this to improve our service and product. Using ISO9001 as our quality standard ensures that all these positive changes are effectively fed through to all aspects of our business.
So, what of the worth of such systems and certification? Well, the Quality Management System standard ISO9001:2008 is based on 8 quality management principles:
- Customer focus
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Fine principles indeed, and why wouldn’t you want to manage your business through a recognised system that embeds such principles into the culture of your organisation?