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How will you score in our subcontractor questionnaire?

Posted by Len Simmons on Sep 20, 2016 11:00:00 AM

Managing subcontractors brings its own set of challenges to all contract and facilities managers. Whether subcontractors fail to finish their work on time, or they leave you with an incident on site to sort, it means your neck is on the line when something goes wrong.

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Topics: Contractors

5 things you are responsible for if you’re managing subcontractors

Posted by Gary Plant on Sep 13, 2016 8:50:40 AM

As subcontractors aren’t full-time, or regular employees of your business, it can sometimes be a difficult task to manage their roles and responsibilities, on top of your daily job. But, it’s important that you monitor them as much as you do your own employees, if not more.

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Topics: Contractors

10 essential guidelines for hiring contractors

Posted by Gary Plant on Sep 8, 2016 9:00:00 AM

Deciding to outsource work is sometimes necessary for a business, if the job falls outside your realms of expertise for instance. You need to remember that who you’re hiring is representing your business to the client, and that you’re completely responsible for the work carried out, whether you did it, or not.

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Topics: Contractors

Top examples of OSHA fines for contractors in 2016

Posted by Gary Plant on Sep 6, 2016 9:00:00 AM

On our blog recently we have talked a lot about the importance of health and safety and ensuring that precautions are taken to create the safest working environment for contractors possible. From health and safety assessments, to training, there’s a lot that can be done to mitigate risk for workers, but what happens when protocol isn’t followed correctly?

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Topics: Contractors

How to ensure the safe working of contractors in three steps

Posted by Gary Plant on Sep 2, 2016 12:00:00 PM

No matter what the job is, or how fast you need it to be completed, health and safety of your contractors is a step that you cannot skip. Organisations that use contractors, or subcontractors have a responsibility under Health and Safety Law to protect them from harm that could be caused by company work activities.

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Topics: Contractors

How compliance can help with managing subcontractors [free guide]

Posted by Len Simmons on Sep 1, 2016 12:00:00 PM

Subcontractors, or the contractors you employ to help carry out a project on your behalf, are seen by your clients as an extension of you – and when problems begin to occur, it’s your reputation that’s on the line.

As well as suffering from subcontractors delaying projects, failure to trust them enough means you may end up micro-managing them to get the job done, or in a worst case scenario, they create incidents on site.

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Topics: Contractors

Are archaic supplier management and reporting methods holding back FM industry?

Posted by Len Simmons on Aug 31, 2016 12:31:01 PM

Many managers are failing to use software to manage the FM function, according to the Annual FM Software survey by Service Works Group and i-FM. In this technological age, 31% of FM organisations are still relying on spreadsheets (Excel) and 14% on paper-based tools, the survey reports.

According to the authors, such a failure to make use of modern software is "leaving (those firms) not only without global access to information for consistent management reporting, but also vulnerable to serious service failure, lack of compliance or health and safety breaches."

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Topics: Elite Vendors

KPIs for housing contractors: Top tips to improve their performance

Posted by Len Simmons on Aug 2, 2016 10:11:53 AM

To ensure that your contractor abides by your contractual agreements and meets their targets, you need to have a system in place so that you can monitor their progress. As well as checking the contractor’s performance on the work they have completed, you should also ensure they meet your contractual criteria over any additional factors you need them to complete, such as CRB checks for staff working in your properties.

To monitor contractors, it is advisable for you to use KPIs. Key performance indicators (KPIs) are practical and objective measurements of progress used to monitor suppliers and contractors. Designed to compare the performance of a contractor towards a predetermined goal, or against a required standard of practice, carrying out performance monitoring ensures contractors are delivering to the standards of both their contractual output and compliance too.

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Topics: Housing Association

Don’t forget your PQQs: Altius launch checklist for housing managers

Posted by Len Simmons on Jul 27, 2016 4:52:54 PM

A free new tool to assist housing associations and social landlords in appointing and managing contractors has been launched by supplier assessment and compliance specialist Altius.

The 'All-in-one PQQ Checklist for Housing Associations' helps managers to define a bespoke contractor questionnaire to reduce risk and increase performance when outsourcing.

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Topics: Housing Association

New social housing contractor policies every association should have

Posted by Len Simmons on Jul 26, 2016 11:00:00 AM

Keeping on top of contractor management is difficult – even collecting updated insurance information every year can be a painful task, let alone checking the actual work that contractors do for you. When it comes to keeping your most active contractors compliant, you should have in place a set of rules and policies for them to adhere to, depending upon the activity they are set to carry out.

To ensure you and your contractors are always compliant in the wake of new and recent legislation, make sure your housing association has the following social housing contractor policies in place.

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Topics: Housing Association